Privacy Policy
How we collect, use, protect and share your information when you engage with Lending Credit Advisor.
📋 What we collect
We may collect your name, contact details, date of birth, and financial information that you choose to provide when enquiring about a loan, insurance policy, investment, wealth plan, debt service, warranty, or other financial service. Newsletter subscribers may provide their name, email address, and date of birth.
🔧 How we use it
Information is used to understand your enquiry, assess eligibility where applicable, connect you with an appropriate financial service provider, process requested services, maintain records, meet legal and regulatory obligations, prevent fraud, and send communications you have opted to receive. Personal information is not sold to advertisers or provided to unaffiliated marketers for their own promotional purposes.
💰 Financial information
Depending on the service requested, you may choose to provide information such as income, employment details, borrowing requirements, insurance needs, investment objectives, property information, or other financial circumstances. Only information reasonably necessary for the relevant service should be provided.
🔒 How we protect it
Appropriate technical and organizational safeguards may be used to protect personal information, including encryption, role-based access controls, authentication measures, security monitoring, and restricted access. Access should be limited to authorized personnel and service providers who require the information for legitimate business purposes.
👥 Who we share with
Information may be shared when necessary with relevant lenders, insurers, investment providers, financial institutions, warranty providers, technology providers, or other authorized service partners involved in fulfilling your request. Personal information is not sold for advertising purposes.
🗄️ Data retention
Information is retained only for as long as reasonably necessary to provide requested services, maintain appropriate records, prevent fraud, resolve disputes, or comply with applicable legal and regulatory requirements. Retention periods may vary depending on the type of service and applicable obligations.
⚖️ Your rights
Depending on applicable law, you may have the right to request access to your personal information, correct inaccurate information, request deletion, restrict certain processing, obtain a copy of your information, or withdraw consent where consent is the applicable basis for processing.
📧 Marketing preferences
You can choose whether to receive newsletters, educational material, promotional communications, or service updates where these options are offered. You may withdraw your marketing preference at any time without affecting unrelated services. Unsubscribe from The Dispatch at any time using the link below.
🛡️ Security and confidentiality
No electronic transmission or storage system can be guaranteed to be completely secure. Users should not submit passwords, payment credentials, authentication codes, or other highly sensitive security information through general enquiry forms or demonstration interfaces.
🔄 Policy updates
This Privacy Policy may be updated when services, technologies, data-processing practices, or applicable legal and regulatory requirements change. The latest version should be reviewed before submitting personal information.